Terms and Conditions of Use

Last updated: June 2026

Welcome to Resva. By accessing and using our platform you agree to these Terms and Conditions. Please read them carefully before using the site. If you do not agree with any part of these terms, you should not use Resva.

Resva is a web platform that allows hosts and property owners to:

  • List their short-term rental properties
  • Manage availability, rates and content
  • Receive guest enquiries and forward them to external channels (for example, WhatsApp)
  • Organise booking information in a centralised dashboard

Resva does not:

  • Intervene in payments between host and guest
  • Charge commissions per booking
  • Act as a real estate agency, travel agency, hotel or financial intermediary

The commercial and legal relationship for each stay is established directly between host and guest.

By creating an account, browsing the site or using any Resva feature:

  • You declare that you are at least 18 years old
  • You accept these Terms and Conditions
  • You accept our Privacy Policy

If you use Resva on behalf of a company or business, you declare that you have authority to accept these terms on its behalf.

To use Resva as a host you may need to create an account with:

  • First and last name
  • Contact email address
  • Phone number
  • Basic details about your business or properties

The user is responsible for:

  • Maintaining the **confidentiality** of their credentials
  • All activity that takes place within their account
  • Notifying Resva of any reasonably suspected unauthorised use

Resva may temporarily or permanently suspend an account in cases of:

  • Fraudulent or suspicious use
  • Breach of these terms
  • Requirement by a competent authority

Resva makes available to the host:

  • A dashboard to manage properties, photos, descriptions, rates and availability
  • Tools to share property or profile links
  • Features to centralise messages and enquiries, routing conversations to WhatsApp or other channels defined by the host
  • Additional features that may be incorporated in the future (integrations, reports, etc.)

The exact scope of the service may vary depending on the contracted plan and the stage of product development (MVP, beta, etc.).

  • Resva operates on a fixed subscription model (monthly or annual, depending on the plan).
  • Resva does not charge per-booking commissions.
  • Prices, currencies and commercial terms are clearly communicated on the website or in specific commercial proposals.

The user agrees to:

  • Pay their plan charges on time
  • Keep their billing and contact details up to date

Resva reserves the right to:

  • Update prices in the future, with reasonable advance notice
  • Offer or discontinue plans, promotions or trial periods

The financial relationship and payments between hosts and guests are managed outside Resva and are the sole responsibility of the parties involved.

The legal and commercial relationship exists exclusively between:

  • The host/owner offering their accommodation, and
  • The guest who decides to book and stay

Resva:

  • Does not guarantee bookings, payments, assistance or fulfilment of contracts
  • Is not a party to any booking or rental agreement
  • Is not responsible for cancellations, refunds, no-shows, overbookings, damages or disputes between the parties

The host is responsible for:

  • Ensuring published information is **accurate and up to date**
  • Complying with applicable legislation (tourism, tax, consumer protection, etc.)
  • Issuing receipts and invoices where required
  • Correctly managing and documenting payments, deposits and refunds
  • Complying with safety standards, coexistence rules and regulations of their properties

You agree not to use Resva to:

  • Publish false, misleading, defamatory, violent, discriminatory or illegal content
  • List properties you are not authorised to offer
  • Infringe third-party rights (intellectual property, image, privacy, etc.)
  • Attempt to gain unauthorised access to systems, databases or other accounts
  • Interfere with the technical operation of the platform (for example, by attacking servers or abusing resources)

Resva may, at its reasonable discretion:

  • Remove content it considers inappropriate or contrary to these terms
  • Limit features or suspend accounts that breach the rules

Hosts may upload content such as:

  • Descriptive texts
  • Photos and videos
  • Rates, availability and house rules
  • Contact details

The host declares that:

  • They hold the necessary rights to use and publish that content
  • The content does not infringe third-party rights

By uploading content to Resva, the user grants Resva a limited, non-exclusive, worldwide, royalty-free licence to:

  • Store it
  • Display it within the platform and on public property pages
  • Use it for the purpose of providing the service

Resva does not claim ownership over property content: rights remain with the host or whoever owns them.

The following are the property of Resva (or its licensors):

  • The logo, brand, visual identity and platform design
  • Source code, software, database and architecture
  • Texts, illustrations, graphics and other proprietary design elements

The following are not permitted:

  • Copying, modifying, decompiling or reverse-engineering the software
  • Using Resva trademarks, logos or distinctive elements without prior written authorisation

The processing of personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions. By using Resva, you accept the way we collect, use and protect your personal data as described therein.

To the maximum extent permitted by applicable law:

  • Resva does not guarantee that the service will be uninterrupted or error-free

Resva is not liable for:

  • Configuration errors or data entry mistakes by the user
  • Failures in external services (for example, WhatsApp, internet providers, payment gateways, etc.)
  • Loss of revenue, data or reputation arising from the use or inability to use the platform
  • Disputes, damages or losses arising from the relationship between hosts and guests

Resva's total liability to the user for any claim related to use of the service shall be limited to a maximum of the amount paid by the user in the 3 months preceding the event giving rise to the claim.

Resva may: - Update platform features, design or architecture - Add, modify or remove service functionality - Modify these Terms and Conditions When there are material changes, the "Last updated" date will be updated and, where appropriate, users will be informed through reasonable means (for example, email or notices on the platform). Continued use of Resva following the publication of changes implies your acceptance of the new terms.

Resva may suspend or close an account when:

  • There is a breach of these terms
  • Fraud or misuse is suspected
  • It is necessary to comply with the law or an order from a competent authority

The user may request account closure at any time. Closure does not waive payment of amounts already accrued nor affect the validity of bookings or agreements already established between host and guest.

These Terms and Conditions are governed by the laws of the Argentine Republic. For any dispute that cannot be resolved amicably, the ordinary courts of the City of Córdoba shall have jurisdiction, and the parties waive any other forum or jurisdiction that may apply.

If you have questions about these Terms and Conditions or about how Resva works, you can contact us through the support channels listed on the platform.